1. "How does your skin feel 2 hours after washing?"

This identifies skin type better than asking directly. Options: Tight/dry, Comfortable, Oily in T-zone, Oily all over.

2. "What's your biggest skin concern right now?"

Prioritizes their main issue: Acne, Aging, Dark spots, Sensitivity, Dullness. This drives product matching.

3. "How would you describe your current skincare routine?"

Gauges sophistication: "Just soap and water" vs "10-step routine." Determines complexity of recommendations.

4. "How much time do you have for skincare daily?"

2 minutes or 15 minutes? Match routine complexity to their lifestyle.

5. "Have you tried any of these ingredients before?"

Retinol, Vitamin C, AHAs, Niacinamide. Avoids recommending what they've already tried or reacted to.

Why These Work

Each question segments customers into actionable groups. Combined, they create a detailed profile that powers accurate recommendations.

See These Questions in Action

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